Overview
Transportation and Streets maintains the City of AI's 612 lane-miles of roadway, 2,310 streetlights, 187 signalized intersections, and the public transit operating contract with the Pemaquid Reach Mobility District.
Submit a service request
Use the online Report a Problem form, or call (207) 555-7623. Common request types:
- Pothole repair — patched within 5 business days (sooner for arterials)
- Streetlight outage — replaced within 10 business days
- Sign down or damaged — replaced within 3 business days
- Crosswalk repaint — added to the next quarterly repaint cycle
- Pedestrian-signal timing — engineering review within 21 days
Requesting a new stoplight or stop sign
Residents may request a traffic-control study at any intersection. Submit through the request form or write to streets@cityofaime.com. A traffic engineer will conduct a 7-day count and crash-history review. Stop-sign installation is approved administratively when warranted; new stoplights require council approval and capital budget appropriation.
Public transportation
Public transit in City of AI is operated by the Pemaquid Reach Mobility District under contract with the city.
- Bus routes: 22 fixed routes, weekday service 5:30 a.m. – 11:30 p.m., weekend 6:30 a.m. – 10:30 p.m.
- Autonomous shuttle: The Harbor Loop circulator connects Lantern Wharf, Civic Hall, and the Hopper Library every 12 minutes
- Ferry: The Heron Bay – Selkirk Quay foot ferry runs daily, every 30 minutes
- ADA paratransit: Door-to-door service for certified riders; book at least one day ahead at (207) 555-7600
- Fares: $1.75 base fare, $0.85 reduced, free for riders under 18 and over 65
Bike, scooter, and dockless mobility
The city licenses dockless e-bike and scooter operators under Title 10, Chapter 10.26. Helmets are required for riders under 16. Devices must be parked upright in marked corrals, not on sidewalks.